BPO facility opens at SM North Edsa

June 29, 2009, 5:57pm

Stream Global Services, Inc. premium provider of customer care and business process outsourcing (BPO) services for Fortune 1000 companies, announced today its continued global expansion with the inaugural opening of its second solution center in the Philippines.

The 1,400 seat facility is located at the newly renovated SM North Edsa Annex, Quezon City, Philippines, and will support the growing demand for the firm’s global BPO services.

The site will also serve as the company’s new APAC headquarters.

Stream’s Quezon City solution center builds on the success of the company’s existing center in Makati City that has been expanding since its opening in 2008 and currently employs y 600 support professionals.

The newest facility will provide BPO solutions for new and existing global clients looking for high-quality cost effective support in an offshore location.

Stream Chairman and CEO, R. Scott Murray, welcomed distinguished guests that included local business leaders, clients and the media at the inaugural event held on June 29th.

“With the opening of our Quezon City site, we continue to reinforce our ongoing commitment to providing second-to-none services to our client partners worldwide. The Quezon City facility is perfectly suited to support our existing and future client base, with its highly technical support professionals and extensive language support,’’ said Stream’s Chairman and CEO, R. Scott Murray.

“Opening Stream’s newest solution center truly positions us as a global outsource provider, and we look forward to continuing to exceed our clients’ expectations with our employees’ world-class service delivery expertise,’’ continued Murray, “Stream knows the value of a global presence that supports a diverse blend of onshore, nearshore, and offshore locations. Ultimately, the decision rests on a proper fit for the existing need, economic viability, and the flexibility to adapt and grow with new business. So, as needs arise, Stream will continue to launch sites in outside Manila.’’