WNS Global Services, a leading provider of global business process outsourcing (BPO) services, has opened a new global delivery center in Libis, Quezon City to accommodate its rapid expansion in the region.

In just 18 months of operations in the Philippines, its employees have reached over 1,100.

“In a very short time, we have grown ahead of plan and expanded the services we deliver to our global client base from the region.

This is truly a testament to the high quality of talent in the country and their strong focus on service excellence,” said Anup Gupta, Group Chief Operating Officer of WNS Global Services and Chairman, WNS Philippines.

“BPO and E-services are key drivers of our economy. They generate investment, they generate jobs, they alleviate poverty, and they improve the lives of our people. And we are proud to be among the world’s leaders in this field. ” said President Gloria Macapagal Arroyo in a press statement. She was invited as special guest at the new facility’s inauguration.

“This just goes to show that the Cyber Corridor project, which encompasses centers of technology and learning running the length of all the super regions, from Baguio to Clark to Metro Manila to Cebu to Davao and neighboring areas, is in full swing,” she added.

WNS’s new Manila delivery center serves a broad range of clients in various industries including consumer products, travel and financial services, telecommunications and provides both voice and back office services.

"We are extremely grateful to the government of the Philippines for the support they extended to us. We see tremendous opportunities in providing world-class services to our customers as we continue to grow our business,” said Prabhakar Bisen, CEO, WNS Philippines, in the same new release.

Prabhakar is responsible for the management and overall supervision of the company in the Philippines. Before his appointment to this position, Prabhakar led the Solutions, Transitions and Sales-Support function for the Banking, Financial Services and Insurance business at WNS in India.

In early 2008, WNS formed WNS Philippines Inc., as a joint venture with Advanced Contact Solutions, Inc. (ACS), a pioneer and leader in BPO services and customer care in the Philippines.

WNS is a leading global business process outsourcing company.

Deep industry and business process knowledge, a partnership approach, comprehensive service offering and a proven track record enable WNS to deliver business value to some of the leading companies in the world.