PLDT offers enterprises unified communication

By EMMIE V. ABADILLA
April 25, 2010, 11:33am

The Philippine Long Distance Telephone Co. (PLDT) has launched the country’s first managed unified communication solution for companies called PLDT Uno.

PLDT said this latest innovation in enterprise communication will allow companies to streamline their operation by merging various communication devices, network, or location into a unified communication system.

“PLDT Uno converges real-time voice, messaging, and data applications in a single platform, and is best suited for corporations with multiple branches and on VPN set-up,” said PLDT customer sales and marketing group head and SVP Eric Alberto.

With its single converged platform for voice and data business applications, PLDT Uno will not only introduce cost savings but also improve business operations and collaborations, Alberto added.
PLDT said PLDT Uno will be useful for middle to large corporations that are heavily dependent on the timely dissemination of information within its units, divisions, and off-site offices using various business applications and devices.

Alberto noted that PLDT Uno would help companies realize increased profits while maintaining manageable communication expenditures and happier customers.

PLDT UNO integrates telephony and basic unified communication applications into the company’s LAN/WAN, which allows it to seamlessly combine several communication configurations that they need.

PLDT Corporate Business Head and FVP Nerissa Ramos said that using one communication device is more efficient and more cost-effective than using all sorts of peripherals for communication -- a ground breaking technology that simplifies company’s operation.

Some of the advantages of PLDT UNO’s suite of unified communication tools include distributed calls, call detail recording, mobile twinning, web-based management, web conferencing, and unified messaging such as voice-mail-to-email and visual voicemail. Other add-on features can also be included in different set-ups, such as call recording, meet-me-conferencing, text-to-speech, click-to-call, fax-to-email, and network management system.

“PLDT UNO is a wonder of technology. It combines several communications suite into same language which results to improved collaboration, quicker decisions, cost savings, and less travel,” Ramos added.