SPi Global buys India’s Laserwords

By EMMIE V. ABADILLA
November 7, 2011, 12:00am

MANILA, Philippines — Seeking to expand its content solutions business and gain better foothold in the education sector, SPi Global, the largest Filipino-owned BPO firm, just bought one of the most successful publishing BPO companies in India, the pioneering Laserwords Private Limited.

“With the combined strength of two leaders in the global publishing space, our clients will get even more comprehensive suite of solutions for print, electronic and database products,” remarked SPi Global President and CEO Maulik Parekh.

Laserwords of India ’s Murugappa Group is one of the oldest partners for global media and publishing companies, with production facilities spread over Chennai-India, Lewiston-Maine, Madison-Wisconsin, plus a separate facility offering publishing services in New York City.

Furthermore, the company has deep-rooted relationships with 4 of the global top 5 educational, academic, and professional publishing companies todate.

Besides delivering software and automation solutions in production, editorial, multimedia, conversion and technology, Laserwords delivers several millions of pages for each of these publishers on a variety of platforms.

“This strategic acquisition will complement SPi Global’s strong presence in the Scientific, Technical, Medical and Legal verticals with Laserwords’ established foothold in the Education sector,” the SPI CEO stressed. “We expect this will expand and deepen our engagements with existing clients and attract new ones.”

SPi Global has been in the content solutions business for more than 30 years with 24 offices and facilities around the world including the US, Netherlands, Philippines, India, Vietnam and Australia. It has over 15,000 employees delivering a wide range of solutions in Customer Relationship Management, Content and Healthcare.

The BPO firm is a wholly owned subsidiary of the Philippine Long Distance Telephone Company (PLDT) and has been awarded as the No. 1 Print and Publishing Outsourcing vendor by the Black Book of Outsourcing.

Earlier this year, SPi Global has been named “BPO Company of the Year” in the International ICT Awards. It has also bested other foreign BPO companies in Vietnam to win The Sao Khue 2011 Prize for the best BPO service in the BPO services category, recognizing SPi Global’s excellent BPO solutions.

The company has also ranked among the top 100 outsourcing service providers in the world by the International Association of Outsourcing Professionals’ (IAOP) Global Outsourcing 100 list. This is the 6th consecutive year that SPi Global was included in this list.

 

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