By Glendel Nazario
Flights to various destinations either for business or leisure — to a passenger — may be as simple as airport, aircraft, pilot, cabin crew and landing.
But there is more to this than meets the eye.
And Cebu Pacific Air’s Jose Antonio Villamil knows it.
Manager of Cebu Pacific Air’s Network Control Center Jose Antonio Villamil (Manny Llanes)
Villamil is manager of the airline’s Network Control Center in Pasay City.
Plan A to Z
Here, Villamil’s team handles everything from the adverse effects of the weather, delayed flights, and other last-minute changes so they could concoct a Plan B, up to Z, if ever something goes awry.
He supervises his team of 20 from different departments such as the maintenance composed of the engineers and the mechanics, airport services who handles the passengers, and also a department who creates alternative routes for pilots in case of weather disruptions.
He makes sure that everything is prepared before an aircraft takes off, including the flight deck crew and the cabin crew.
Flight delays
As for delayed flights, Villamil’s crew will figure out ways to minimize its impact on the passengers and resolve the problem as quickly as possible.
If it’s an engine failure, his team has a separate department composed of engineers and mechanics who will handle the situation.
In case of weather disturbances, natural calamities, a department in the network center hands out alternate, safer routes to pilots.
Villamil said, it’s better that a flight is delayed than taking off with issues and hopes that passengers would understand.
Fulfillment
He describes his job to have a sense of fulfillment whenever they would solve a problem, whether big or small.
Besides, he wouldn’t work there for 14 years if he didn’t love the job that he is doing.
Yet he didn’t initially have any idea about this line of work.
A psychology graduate, which is remotely connected to aviation, Villamil didn’t expect to be where he is right now.
Typhoon duty
His most memorable day at the job was when he had to report for work amid the onslaught of Tropical Storm Ondoy.
He did not let waist-high floodwaters hinder him from working and carrying out his duties and ensuring safe, comfortable Cebu Pacific flights for the next two days.
Safe and sound
Beyond all the challenges and difficulties, however, Villamil said that such will take a backseat to the sense of accomplishment and fulfillment everytime Cebu Pacific passengers reach their destinations safe and sound.
Flights to various destinations either for business or leisure — to a passenger — may be as simple as airport, aircraft, pilot, cabin crew and landing.
But there is more to this than meets the eye.
And Cebu Pacific Air’s Jose Antonio Villamil knows it.
Manager of Cebu Pacific Air’s Network Control Center Jose Antonio Villamil (Manny Llanes)
Villamil is manager of the airline’s Network Control Center in Pasay City.
Plan A to Z
Here, Villamil’s team handles everything from the adverse effects of the weather, delayed flights, and other last-minute changes so they could concoct a Plan B, up to Z, if ever something goes awry.
He supervises his team of 20 from different departments such as the maintenance composed of the engineers and the mechanics, airport services who handles the passengers, and also a department who creates alternative routes for pilots in case of weather disruptions.
He makes sure that everything is prepared before an aircraft takes off, including the flight deck crew and the cabin crew.
Flight delays
As for delayed flights, Villamil’s crew will figure out ways to minimize its impact on the passengers and resolve the problem as quickly as possible.
If it’s an engine failure, his team has a separate department composed of engineers and mechanics who will handle the situation.
In case of weather disturbances, natural calamities, a department in the network center hands out alternate, safer routes to pilots.
Villamil said, it’s better that a flight is delayed than taking off with issues and hopes that passengers would understand.
Fulfillment
He describes his job to have a sense of fulfillment whenever they would solve a problem, whether big or small.
Besides, he wouldn’t work there for 14 years if he didn’t love the job that he is doing.
Yet he didn’t initially have any idea about this line of work.
A psychology graduate, which is remotely connected to aviation, Villamil didn’t expect to be where he is right now.
Typhoon duty
His most memorable day at the job was when he had to report for work amid the onslaught of Tropical Storm Ondoy.
He did not let waist-high floodwaters hinder him from working and carrying out his duties and ensuring safe, comfortable Cebu Pacific flights for the next two days.
Safe and sound
Beyond all the challenges and difficulties, however, Villamil said that such will take a backseat to the sense of accomplishment and fulfillment everytime Cebu Pacific passengers reach their destinations safe and sound.