Microsoft Gold Certified Partners are the top level of Microsoft Partners. They are run through a microscope to make sure they fulfill their responsibility to maintain the Microsoft image. They must endlessly meet more stringent requirements, have more Microsoft Certified Professionals on staff, continuously demonstrate their expertise in their product offerings and are closely tracked for the highest levels of customer satisfaction.
In return, Microsoft provides maximum training, 100% more technical support than what partners usually get, and very close communication. This ensures that Gold Certified Partner clients get total value in expertise and support, the maximum utility of the software, the benefits of sound business advice, and total reliability.
"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies," said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "Today, Microsoft recognizes GIS as a new Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with Microsoft products and technology."
"We are elated by this recognition," says Art Generoso, GIS ERP Business Unit Director. "Our struggle to reorganize our delivery structure, our past heavy investments in acquiring new offerings, our internal training costs, and our customer experience initiatives are paying off. All of these monumental and sometimes painful changes were all designed to actualize our vision – to deliver the connected enterprise."
"The connected enterprise is the greatest benefit we can give our clients," adds Stef Villamejor, GIS CRM Business Unit Director. "It’s a state of efficiency and profitability; a global competitive edge harnessing the power of collaboration - on the Microsoft platform. Elevating businesses to this level means that in our small way, we have contributed to our national aspirations. It is a daunting task but to a Filipino, it is definitely worth working for."
GIS worked hard for this recognition. Established in 1999, GIS rose to become the largest partner of Microsoft Philippines, deriving its success from the experience of more than 100 successful engagements with clients such as Petron, PAGCOR, Hershey’s, General Electric, NEC, and UST among others.
GIS built its business around pioneering and innovation. They are the early and largest provider of Microsoft Dynamics GP, an ERP solution. GIS introduced Microsoft Retail Management System to the Philippines, striking a landmark deal with Petron/Treats. Their ability to make gas pumps communicate with PCs at the cashier and manager’s booth is a global first for Microsoft, creating a pleasant resonating worldwide buzz bearing the Filipino "can do" spirit.
GIS is the provider of Microsoft Dynamics CRM and exclusively distribute Microsoft FRx and Microsoft Forecaster.
GIS is also the only certified partner for Microsoft Dynamics AX, an ERP solution ideal for manufacturing companies.
Antonio "TJ" Javier, Microsoft Philippines Managing Director, is encouraged by GIS. "Up to this point, Microsoft Corp. continues to adapt to the needs of its customers. We are encouraged with the way GIS actualizes this change and even enhances the way Microsoft lives its mission - to enable people and businesses throughout the world to realize their full potential."
Today, GIS continues to lead the way among Microsoft partners in the Philippines. Getting the Gold surely adds more confidence to its more than 100 clients. To the 120 employees that make up of GIS, it is a source of optimism and tremendous pride.
After all, it’s always a pleasure to be a Filipino walking in the land of giants.
