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Winsource Solutions to open its call center

   

Winsource Solutions, Inc., a subsidiary of Winsource Holdings Philippines, Inc. with a British affiliate, will join the information technology (IT) outsourcing call center business and contribute its share in giving vibrancy to the country’s economy.

Armed with the most experienced and trained management team in the industry, the offshore business process outsourcing provider (BPO) that offers customers management and technical services announced its entry into the highly competitive and fast growing Philippine call center industry.

The new outsourcing enterprise is a subsidiary of Winsource Holdings Philippines, Inc., all set to explore new areas in the outsourcing business with the United States of America as its initial principal market.

Winsource Solutions will open to business at its newly completed executive and servicing offices at the 14th floor of Robinson Cybergate Tower 1, Pioneer St., Mandaluyong City, Metro Manila, Philippines, where it will start with 270 production stations even as it works on a 1,000 seats plan over a period of five years.

Winsource Solutions Deputy Chairperson Citas Lomotan says so far the business development targets for the new enterprise have been met since its establishment and registration with the Securities & Exchange Commission (SEC) to give it legal business personality in the Philippines and elsewhere.

The principal purpose of the corporation as stated in its Articles of Incorporation is to engage in the business of providing call center and other business processing facilities and service as may be required by manufacturers and sellers of goods and services and the buyers and consumers.

Winsource Solutions will service its customers through digital and electronic software applications and other services and facilities to complete commercial transactions.

Imperative in its operations, Lomotan said, is its goal to generate employment for qualified local manpower and increase revenue earnings from foreign sources and help stabilize our economy for the benefit of our country and people.

Winsource Solutions, she said, will serve as a consolidating contact center for customers around the world but initially starts with customers from the United States as training of agents versed in other foreign languages go on. She said, Winsource Solutions has embraced advanced technologies and the internet to deliver the products and services that our customers want faster, better and more effectively."

It is scheduled to receive its first call on October 21, 2005 but its inaugural is on October 24, 2005.

Lomotan noted that during the past two years, the Philippines emerged as the destination of choice for US. based call centers because of its location, the capability of Filipinos and its cultural identity.





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