Question: Hello! My computer almost always hangs up when I’m running Excel files. This hasn’t happened before. I have VI ROBOT as my virus scanner and it says I have no virus in my computer. I also have 500+ RAM with a P4 processor. I even open only one file at a time and it still hangs. Any suggestions on the cause and how I go about fixing this? Thank you in advance. - Dominic Nuñez
Dr. J: Your Excel application may be corrupted. Try to reinstall a new copy. Another possibility is your computer may be infected by a virus. While you have a virus scanner with you, when was the last time you update your virus database list? A virus scanner with an outdated virus list is like a computer with no virus scanner at all.
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Question: I would like to ask how to download and install cellphone applications from my PC to my Nokia 6630 cellphone? Also can you recommend any websites that caters to free downloads of cellphone applications? Do you know where I can buy or download for free a nokia movie/video converter? Is it possible to attach charts or tables in my QuickWord in my cellphone? Thanks a lot! - Chae P.
Dr. J: Use your data cable that comes with your phone. Download desired application to your PC, with your data cable attached (PC & phone), you can transfer the program to your phone and run the application. Most of them comes with self-installation program. For free Nokia 6630 applications, visit http://www.nokia-asia.com/nokia/0,8764,66518,00.html. For your movie converter, visit http://www.nokia-world.org/pcapps.html. Quickword does not support charts. It will display table but will be displayed as a new line. You may want to use QuickChart for your charts.
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Question: Are there any downloadable music player that has a good equalizer than the Windows Media player, Winamp and iTunes? I have already tried so many ways to enhance the music by adjusting the sound enhancer but I am always wanting for more crisp and defined sound. As a dedicated reader of your Ask Dr. J in The Manila Bulletin, I would like to thank you for all the comp-associated knowledge that you have shared to us may you give us more and keep up the very good work! God Bless and thanks! - Paolo Yuson.
Dr. J: If you've tried all available software (music player and equalizer), perhaps it's about time for you to try some hardware digital equalizers. These are equipments attached to your PC and will act as your equalizers.
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Question: My Outlook Express will not continue to load and therefore I can not use it. I need to retrieve some old mails and all of my addresses. Can you help please? Also the parallel port in my computer is no longer functional due probably to a bad chip. Someone told that I can buy and use a USB-Parallel Port cable for the Canon printer. It worked, but not my scanner, which also uses a parallel port connection. Anyway ideas or suggestion to get this machine running again? Thanks for whatever help/suggestions you can extend us. - Henry J. Talento, Jr.
Dr. J: Try Easy Outlook Express Repair 1.0 (http://www.gold-software.com/download2097.html), although I haven't tried it because I am not an Outlook user, so use your good judgment. You can also go directly to your Outlook dbx files folder and do your own backup. It is located in C:Documents and Settings; Application Data; Identities; GUID identifier, which looks like this: {A2E93500-40A9-404E-8935-CDC5CD0E48AF}; Microsoft ; Outlook Express. With regards to your scanner problem, why don't you try using the USB port of your scanner as well.
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Question: Thanks for answering my query on Internet payments. I'm interested in electronic money and e-wallets. How do I subscribe to them? Can you recommend some sites that I can visit? Thanks again! Jake Lim.
Dr, J: You can try Microsoft Passport, Gator, or Verisign. Try using credit cards, its easier.
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