Enriching the knowledge and skills of Filipinos
Contributed by ELEANOR A. LEYCO
Worldwide, Filipinos are known as good, efficient, and competitive workers especially if given proper training and discipline. With this fact, Boston Business School has opened a marketing and consultancy office in the Philippines to direct its efforts in recruiting Filipino students and giving them the best career opportunities in the hospitality and tourism industries.
Feedback from employers in Singapore indicates an overwhelming preference for Filipinos because of their English language and natural customer service skills.
In fact, Boston Business School and the International Movement of Development Managers organized a visit to Boston Business School in Singapore by the League of Vice Governors of the Philippines. The Vice Governors were briefed about BBS plans to attract Filipino students to study and work in Singapore.
BOSTON BUSINESS SCHOOL
AND CTHCM
Acknowledging the strength of Boston Business School (BBS) in providing opportunities for students in different parts of the world to achieve academic excellence through certificate, diploma, and degree programs offered in collaboration with established and reputable institutions of higher learning from United Kingdom, United States of America and Australia, many Filipino students have enrolled in the different programs of BBS.
To meet the challenges of producing the next generation of globally competitive and highly skilled workforce in the hospitality industry, Boston Business School has partnered with the Confederation of Tourism Hotel and Catering Management (CTHCM) in the United Kingdom.
CTHCM, founded in 1982, is the only established specialist professional body in the United Kingdom to provide recognized standards of management and vocational training focusing on the needs of new entrants to the hospitality industry via its syllabi, examinations and awards.
CTHCM programs are endorsed by Hotel and Catering International Management Association (HCIMA) and recognized by a number of British universities, notably Bournemouth University, Northampton University and Thames Valley University as providing appropriate academic preparation to apply for entry onto their degree programs in hospitality and tourism.
Working with approved educational centers worldwide, Boston Business School is one of the fastest growing colleges in South East Asia offering the following CTHCM Diplomas and Advanced Diplomas: Diploma in Hotel and Casino Management, Diploma in Hotel Management, Diploma in Hotel and Spa Management, Diploma in Tourism Management, Advanced Diploma in Hotel Management, and Advanced Diploma in Tourism Management.
A student enrolled in CTHCM’s Diploma in Hotel and Casino Management will have to undergo basic and extensive modules included in the course syllabus. For the Hotel and Casino Management, there’s the Casino Management 1, which provides general understanding of the casino operations while the Casino Management 2 gives insights on the day-to-day management of a casino and its management. Students will also learn the Psychology in Gambling that gives an analysis of the psychological aspects of gambling, including problems and pathological gambling.
Furthermore, part of the course syllabus is the Front Office Operations, which acquaints the students a the role and responsibilities of front office personnel and the receptionists in the hotel. Other modules under the Diploma in Hotel and Casino Management include: Facilities and Accommodation Operations, which shows the services involved in the facilities and accommodation department of a hotel; Hospitality Finance, which gives basic knowledge of hospitality costing and control systems; Introduction to Business Operations, an overview of the separate functions and activities that concern managers in the modern tourism industry; Marketing, which helps students understand marketing and its application in the hospitality industry, and how to optimize product penetration; Tourism Industry, that which shows the scope of the tourism industry and the factors affecting tourists’ desire to travel; and the Hospitality Industry, which is an exploration of the scope of the industry, the various activities within it and its position in relation to the world market.
Meanwhile, the Diploma in Hotel Management aims to provide students with a broad understanding of the operational aspects of the international hotel industry, and knowledge of the underlying principles involved. This program has been devised on the basis that students will attend a course of study of not less than 450 hours and undergo on the job training of not less than 960 hours in an established hotel in Singapore, Dubai or New Zealand.
Boston Business School also actively assists students with permanent job placements. At present, there are a number of Filipino students who have successfully completed their theoretical studies at BBS and are currently undergoing their attachments in Singapore at various hotels and restaurants. They are Nancy Dimasar and Jonalyn Gonzales, who were both trained at Renn-Thai Restaurant in Singapore for six months and were both pleased with the quality of service and standard of delivery of BBS; Roel Poon, Mary Anne Gales Paray, and Em-em Manabat who all agree that all lecturers and staff of BBS are experienced, dedicated, and committed, which makes it even more reliable and premiere when it comes to quality education; and Adriane Paul Malit, who is very proud to say that BBS helped him grow, not just with knowledge, but as a person in general. They were placed for six months on-the-job training at various fine-dining restaurants in Singapore, which undoubtedly enhanced further their skills in hotel and restaurant management.
(For more information on Boston Business School, visit www.bostonbiz.edu.sg or call Ms Queenie Sablada at 09279726995 or 8119505. You can also visit them in their office in the Philippines located at 3F Zeta Bldg., Salcedo St., Legaspi Village, Makati City or email Ms. Sablada at qsablada@yahoo.com.)
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