Annalyn S. Jusay (now blogging at www.annalyn.net)
Yours truly was privileged to represent Manila Bulletin’s Technews and the blogging community in the 14th National PR Congress which concluded its three-day run at the EDSA Shang-ri La Hotel in Mandaluyong City last Sept. 28.
I was assigned to talk about blogs and though am not a trained speaker- being more at home in front of a computer than with an audience glued to what you’re saying - I felt it was my responsibility to inform powerful public relations practitioners about what blogging is all about and how this form of new media can be a potent communication tool for them.
I just happen to think that rather than shy away from each other, bloggers and PRs can exist harmoniously together: PRs can benefit from the wealth of information that competent bloggers specialize in and bloggers, in turn, can gain a thing or two from the promotional and advertising opportunities that publicists offer in behalf of their clients, something which they are now using with services like Google AdSense anyway.
It is good that influential PR practitioners are opening their mind to the potentials and possibilities
|

|
|
MB columnist Annalyn Jusay with (from left) John Rojo of BayanTel, Adel Gabot, Mike Cabardo and Jayvee Fernandez. | | of new media which is what today’s traditional media will have to embrace sooner or later. I was able to have a talk with my UST classmate John Rojo, VP for Corporate Communications of BayanTel, and he acknowledged that "the new media is something we cannot avoid, as the Internet is already a powerful tool of communication."
"Our job is to persuade, promote and keep people informed. It’s only natural that we would want to understand how new forms of new media, like blogs, are like since it’s a totally different approach to the sharing of information. Our eyes are definitely open and am glad we’re taking the necessary steps to understand," Rojo noted.
In the course of doing research for my presentation, I realized the absence of credible research on the demographic profile of bloggers in the Philipines. Yes, data is absent even if some public relations companies are already utilizing bloggers to promote their products and services.
Local blogging guru Abe Olandres placed his estimate of the number of active bloggers in the country at 200,000, based on figures from the aggregator Pinoytopblogs which he founded. Olandres added that "this growth from 2004 could range between 300 to 400% based on limited information I have from that time. If we limit our sample population for the LiveJournal users, the increase from July 2004 of 7,777 to September 2007 of 47,292 is actually a 500% growth in 3 years."
Based on initial data from LiveJournal, majority of Philippine bloggers are aged between 14 to 28 years old, with a median of 19. Majority (67%) are female while the remainder (33%) is male, according to Olandres.
Another thing that stood out in the course of my research was the absence of corporate blogs, or even a semblance of corporate blogging in the websites of major Philippine companies. This pales in comparison to the blogging mindset of global companies like Microsoft, IBM, Intel and Sun Microsystems which has no less than its CEO Jonathan Schwartz leading the company blog. Of course Nintendo is an exception since it has openly stated that it’s not encouraging blogging after firing contractual employee Jessica Zenner for writing about her "hormonal, facial hair-growing, frumpy" boss in her blog, ironically titled "Inexcusable Behavior."
Truth is, companies are probably afraid of the ramifications of having a blog in the company website. Am afraid the fears are unfounded. In my PR Congress presentation, I argued about how corporate blogging can give companies direct access to their customers, generate genuine feedback and give the business a human face, thus generating trust from its consumers.
This is not to mention the fact that a corporate blog can boost a company’s search engine rankings if the blog is updated regularly. By getting feedback and interfacing with the customers, blogs can also provide a great measure of value. In the process, a company can save on essential activities like conducting qualitative research and focus group discussions.
As with any other endeavor, corporate blogging entails creativity and needs to be properly planned. The entries definitely need not look like they’re hardsell, even if they may be. The question of who among your employees will be designated the official blogger is also important, ditto with turning off comments to avoid the backlash that an open discussion may bring.
Of course am just saying this from the perspective of a PR practitioner. These were the things I wasn’t able to expound much at my PR Congress presentation due to lack of time.
I did say that blogs are "the new media frontier" and there’s a whole world out there waiting to be discovered. Companies willing to tap into the new medium need to do their research, know the workings of the blogosphere and "walk the talk" while applying time-tested PR principles. The rules of the game should never change, and content or information, should always be king.
|