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Epson’s new Solution Center: Tailored-fit for every business
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The second Solution Center of Epson in the South and Southeast Asian region is right here in the Philippines and was recently inaugurated, following the lead of the regional headquarters in Singapore.

Being a world leader in digital imaging, Epson continues to pursue its commitment to create redefined corporate environments anchored on customized and evolving business solutions.

"The concept behind the Epson Solution Center is simple: Every business has different demands; and so we believe that the best way to spur them forward is to create customized solutions that specifically respond to these demands," said Epson Philippines President Hideto Nakamura. "We do not simply provide technology, we creatively solve business problems."

While the rest of the industry was trying to create machines with broad based applications, Epson concentrates in creating specialized technology. Spurred by this same orientation, the Epson Solution Center is a hub where specialized technological solutions are designed to suit a company’s specific operation style, client preferences, facility requirements, operational challenges and budget considerations.

The Epson Solution Center is not like the usual, simple showrooms where gadgets are simply placed on shelves and exhibited. The Solution Center is where clients should go to help solve any marketing, finance or operations-related problems. This is accomplished by partnering with major SI (System Integrators) and topnotch hardware and software retailers where they design, create and demonstrate business solutions with the client even before a costly purchase is even made.

An example of the customized solutions created at the Solutions Center is its consumer banking solution. Eliminating endless queues at the bank, a unique business solution allow clients to simply present their cash or check at the counter and sit back and experience the digital ease of Epson’s integrated products.

To illustrate, Epson’s TM-T88IV first prints a queue number. A smooth exchange then follows as the TMJ9100 verifies the clients’ IDs and would also scan the check, print validation and receipts. Serving as the finale is the moment when the PLQ-20DM prints updates on the clients’ passbook. This unique business solution reduces the time allotted for waiting in long queues, while increasing the bank’s internal productivity and efficiency.

Also found at the Center is the "Engineering Corner" - an area where solution developments are formed through the expertise of end-users, system integrators, ISP’s (independent software providers) and Epson engineers. Then, there are training facilities within the Center wherein clients are able to attend skills development seminar, trainings and workshops that teaches them how to maximize their digital equipments and increase productivity as well.

"Strategically, the Philippines is extremely important in Epson’s regional initiatives," said Nakamura. "Proof of this is that Epson Philippines Corporation has consistently been one of the top sales contributors of Epson in the Asian region. Indeed, the Philippines is an ideal location to put up the second Solution Center. "

The Epson Solution Center in the Philippines forms part of Epson’s US $ 70 million investment to accelerate market share in business products across the region over the next 3 years. With a wide range of products serving the broadest spectrum of business sectors (banking & finance, retail & hospitality, entertainment, food & beverages, public sector, MNCs, education, manufacturing, pre-press proofing and professional photo market), Epson, via the Solution Center is targeting its IT peripherals and solutions o both the burgeoning small-medium size enterprises (SMEs) and small-office-home-office (SOHOs) markets.

 

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