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RP revels at Asean S&T meet, Pinoy is named top scientist
The often-neglected science and technology sector took the limelight recently as the Philippines hosted the 8th Asean Science and Technology Week (ASTW) last July 7-11 at the World Trade Center along Roxas Boulevard in Pasay City.
Smart signs up first partner school for second phase of SWEEP project
Smart Communications, Inc. (SMART) recently signed up its first partner for phase 2 of the Smart Wireless Engineering Education Program (SWEEP).
Pinoy IT firm expands BPO service offering to Canada
Homegrown technology conglomerate IPVG announced recently that it has forged a deal with a Canadian company that will allow the two firms to offer call center services for companies based inside and outside of Canada.
Call center confab to tackle global economic impact
Some of the biggest names in the call center industry are expected to discuss critical issues about the economy and the industry during the upcoming CCAP Annual Call Center Conference & Expo 2008 in a CEO panel discussion entitled, "Call Center CEOs: Rising to the Challenges of the New Global Economy."
IBM technology to protect customer data in the call center industry
Researchers at IBM’s India Research Laboratory have developed advanced data masking technology that helps call centers protect critical data without disrupting customer service or business operations. As IBM continuously seeks new methods to ensure privacy and security, the company intends to utilize this capability in its own call center operations to further protect information for its services clients around the world.
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