Waterfront Hotels launches integrated reservations/booking
Waterfront Hotels and Casinos will be the first Filipino-owned hotel chain to launch the country’s first ever integrated hotel reservations and booking system.
The system features a full-service, round-the-clock, 7 days a week Central Reservations Office. “We bring you 5 hotels in 1 number,” the hotel chain said in a statement.
With the rules of customer engagement changing now more than ever, Waterfront said it is rising up to the challenge by introducing a cutting edge system that uses only the latest in call center technology and database management software.
A true breakthrough in hotel booking services, clients now have the convenience of making on-the-spot reservations with 1 number.
Waterfront said it continues to stay ahead by enhancing its national presence, enabling guests to book anytime, from anywhere through its revolutionary central reservations facility.
Guests can now book at any of Waterfront’s 5 hotels, namely: Waterfront Cebu City Hotel & Casino, Waterfront Airport Hotel & Casino, Manila Pavilion Hotel, G Hotel by Waterfront, and Waterfront Insular Hotel Davao, in a seamless, hassle-free system that guarantees you immediate booking confirmations with any of the efficient and accommodating call center agents.
Aside from reaching the Waterfront hotels through the 1-800 number, Waterfront continues to give instant confirmation of bookings through its Global Distribution System in partnership with Utell, our online travel partner, and the Waterfront website online reservations.
Beginning November 15, guests can book with any of Waterfront’s 5 luxurious hotels from anywhere in the country, at anytime of day.


