New models from Motorola, HTC and BlackBerry

November 3, 2009, 3:04pm

The “try, try again” part is definitely what the Motorola, HTC and BlackBerry people are up to. One year ago — one year into the iPhone era — each of these three companies stumbled publicly. The BlackBerry Storm, the first touch-screen phone from Research in Motion, was a buggy, sluggish, counterintuitive mess. The T-Mobile G1, made by HTC, was the first phone that ran Google’s new Android operating system, but the phone itself was chunky and clunky. And Motorola, well, it’s been looking for a hit ever since the Razr phone.

All three are back with much more impressive, much more refined new phones. None is as thin, attractive or flexible as the iPhone, but hey — maybe you don’t want an iPhone. Maybe there’s no AT&T coverage where you live, or you want a swappable battery, or you just hate the thought of running with the hypey herd. In that case, a new BlackBerry Storm 2, HTC Hero or Motorola Cliq might be a perfectly O.K. alternative.

All have cameras, video recording, GPS, Bluetooth, Wi-Fi, five or six hours of talk time and standard headphone jacks. But that doesn’t mean they’re all the same. Here’s how they shake out.

BlackBerry Storm 2

Brothers and sisters, if there was one thing last year’s Storm made clear, it’s this: you don’t rush a product to market just because it’s the holiday season. That’s what R.I.M. did last year, and the Storm was a mess. You’d tap one menu item, and a different one would highlight. You’d flick a list of phone numbers, and it’d stop scrolling the instant your finger stopped (i.e., no momentum). You’d turn the phone 90 degrees, and wait till your next birthday for the image to rotate.

The Storm 2 fixes all of that. Bugs are out, list momentum is in, screen rotation is instantaneous.
The original Storm’s big gimmick was that the entire screen was clickable, like a mouse button — but it wound up requiring too much effort to press the on-screen keys, like a manual typewriter. The Storm 2’s redesigned clickable screen requires far less effort and no longer leaves alarming gaps around its edges; magically enough, it also loses its clickiness when you’re on a call or the phone is off.

The Storm 2 can now exploit the speed of Wi-Fi wireless Internet hot spots, and boasts an impeccable checklist of goodies: autofocus camera, voice dialing, memory-card slot (a 16-gigabyte card is included) and so on. It even works overseas (for added cost, of course), thanks to a slot for a GSM account card (the network type most countries use).

Typing is faster on this screen, because you don’t have to fully lift Finger A before pushing down with Finger B (using the Shift key is especially improved for this reason). But it’s still not a true multitouch-screen, and using the Web browser is still slow and fumbly. Isn’t the Web browser the primary point of an all-screen phone? Otherwise, why not get a regular BlackBerry?

Motorola Cliq

Social networkers, you may have just found your phone.

Motorola’s big-deal new phone is the only one here with a slide-out keyboard. But atop Google’s Android phone software, Motorola has built an ingenious, if initially overwhelming, archipelago of social-networking “widgets” (little floating windows).

Each reports the latest from Twitter, Facebook and MySpace, with incoming text messages and e-mail notes — all on the Home screen. In one place, you get a complete picture of your online social network and can post your own updates, too.

Similarly, the address book fills itself with information and headshots from those online worlds, and the awesomely powerful History tab shows you a complete list of recent communications with each person: text messages, calls, e-mail and so on. (It’s therefore simple to contact that person using any of these channels.)

And when someone calls — your brother, say — you see not only his photo, but also his latest status broadcasts from Twitter and Facebook. At the least, this display provides a built-in conversation starter; at best, you have advance warning about your caller’s mood.

There’s good news if you lose your phone, too. Motorola lets you locate the phone on a Web-based map, and even erase its memory by remote control — just like the iPhone.

If you’re not that into online networking, the Cliq is a wasted opportunity. The slider keyboard makes the whole thing bulky, and the two halves feel as if they don’t fit especially well together. The keyboard is plenty big, but something about the domed square keys makes it harder to type on than it should be.

HTC Hero

If R.I.M. got sick of hearing how buggy the first Storm was, then HTC must have gotten sick of hearing how homely and bulky its first Google Android phone was (the T-Mobile G1). The HTC Hero ($180 from Sprint with contract) is thin, sleek and a pleasure to hold. At 4.5 by 2.2 by 0.5 inches, it’s far narrower than the Storm 2 and far thinner than the Motorola Cliq.

The sharp, bright multitouch-screen lets you perform all the usual iPhone gestures for zooming in, panning and zooming out. Navigation is simple, and dedicated Home, Back and Menu buttons are always there to guide you. There’s even a big, illuminated, clickable trackball that lets you drive the whole thing with one hand.

The on-screen keyboard, with pop-up autocomplete suggestions, is as good as on-screen keyboards get. And while the Android store offers only a fraction as many apps as the iPhone store, there are still 10,000 apps to choose from. (They work on the Motorola Cliq, too.) (NYT)

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