Acer Philippines, Inc., recently conducted its nationwide service provider training for this year in Manila, with technical engineers, technical operators and ASP owners as primary attendees.

Held at the Bayview Park Hotel along Roxas Boulevard in Manila, the Acer Group Nationwide Service Providers Training 2009 is an initiative by the company in order to help update the technical team about the latest developments in the various products under the Acer Group like Acer, Gateway and eMachines.

Likewise, the training program was conducted to be able to strengthen the after-sales and technical support and service capabilities of the whole team, service being the benchmark trait of the company. This explains why Acer enjoys continuous patronage among, and high regard by, many Filipino IT enthusiasts and PC owners.

Among the topics discussed in the training were the latest technologies applicable to the three PC brands under the Acer Group like processor and memory features, function buttons, etc. Aside from the PCs, also part of the discussion were after-sales and technical issues regarding products such as Acer peripherals, e.g., liquid crystal display (LCD) display screens, LCD projectors, and even Acer’s handheld phones. The discussion also centered on other products like the Acer servers, which are slowly making a name in the server market.

“We came up with the Acer Nationwide Service Provider Training with the primary purpose of keeping our technical capabilities at par with global standards. We know that after-sales and technical support is a very crucial aspect that can either make or break a business, especially in the IT industry, that is why we are always on our toes with regard to training our technical and after-sales people to make sure that they are up-to-date in terms of technical concerns on Acer products,” said Ricky Boragay, Customer Service Manager, Acer Philippines, Inc.