Cebu Pacific, considered as the country’s premier budget airline, Thursday denied charges of discrimination against persons with special needs after reports surfaced that the company’s flight crew attempted to offload a mother and her child who is suffering from Global Development Delay, a condition that delays a child's ability to acquire motor skills as fast as normal kids.

The company said, in a statement, that the incident was a result of human error and was not a deliberate attempt to discriminate against anyone.

Reports said that Marites Alcantara and her son, John Arvin, were asked to deplane by cabin crew who informed them of the company’s policy banning special children to board the plane.

As of Thursday, Alcantara was considering of filing charges of discrimination against the airline for the humiliation they suffered when the flight crew insisted that her child was “mentally ill” in an effort to pressure them off the plane.

“Cebu Pacific has no policy that discriminates against persons with special needs. The attempt to offload a passenger with developmental disability on a Dec. 23 flight from Hong Kong to Manila was a result of the cabin crew’s misinterpretation of government regulations designed to assure the safety of passengers,” the airline’s statement read.

''Cebu Pacific has apologized to the passenger and sincerely regrets the incident. It has also taken all the necessary measures to make sure similar incidents do not happen again and that all passengers with special needs are properly attended to,” the statement said.