IBM still tops in Asia Pacific IT services mart, but HP closing in

By MELVIN G. CALIMAG
February 18, 2010, 6:07pm

A newly released report has identified tech giants IBM and HP as the leading vendors in the Asia Pacific IT services market with a combined market share of close to 20 percent.

The IT services research report published by Springboard Research noted that although IBM was the overall leader in the region, it was only the market share leader for Application Services.

HP Enterprise Services had the largest market share for Infrastructure Services while Accenture was the market share leader for Consulting, the report indicated.

Springboard said IBM clearly benefited overall from being ranked number 2 in both Infrastructure Services and Consulting.

Unisys, Fujitsu, and CSC were the other strong performers in the region but their market share is traditionally over dependent upon their infrastructure service portfolio and a limited number of geographies in the region, the analyst firm said.

Korean vendors like Samsung SDS and LG CNS also scored well overall but this was due to their dominance in their home market, it added. Their failure to significantly penetrate outside of Korea highlights the significant challenge that they face in growing revenue and capability, it said.

“Organizations with a multi-dimensional approach to IT services, a focus on industry specific solutions and ability to transform customer’s business to keep pace with the market are better placed than any other service provider to overcome challenges that economic downturn throw up,” Sudip Saha, senior analyst for IT Services at Springboard Research, said in a media statement.

“The overall market shows a preference for vendors with an integrated and end-to-end services portfolio and the ability to combine software, hardware and services,” Saha added.

According to Springboard’s Vendor Maturity Curve, both IBM and HP Enterprise Services are clearly the key leaders in the region. Based on analysis of key parameters including market performance (market share, revenue growth) and growth potential (ability to deliver locally, client base, employee base, offshoring ability and capacity for solution and delivery innovation), IBM scored 7.7 and HP scored 7.5 on a scale of 10.

Springboard noted that HP marginally lags behind its global services competitors in application services and in the scale and maturity of its offshoring ability, with the results reflecting this.

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